Put your best face forward
Reputation Management Services
Show customers you care
It’s good practice to respond to reviews that clients and customers write about you online, both good and bad.
Both Search Engines and potential customers like to see that you take time to respond to reviews. Don’t have the time? That’s where LoSoMo comes in.
We will take the time to help you claim your business on sites where customers can leave reviews. Once claimed, we will monitor the sites and when reviews come in, we will notify you and respond accordingly. Nothing will be posted without your approval.
Turning Negative into Positive
Don’t get discouraged
Bad reviews can be disheartening, unless you look at them as an opportunity. It’s important to respond courteously to those who voice negative opinions, legitimate or not. Taking the time to address customer concerns and offer genuine apologies will reflect positively on your business.
Responding to positive reviews with sincere thanks shows that you care about your customers. Responding to negative reviews politely shows that your business is always striving to improve.
LoSoMo can help you turn negative reviews into positive opportunities. We’ll create content that addresses concerns, provides value for future customers, and invites others to check out your business.